They're your best friends during the tenancy application. Once you've signed and paid your deposit they'll ignore your emails and promise to call you back but never will. It's been 6 weeks that I've been requesting repairs including a broken window that doesn't close, wardrobe doors that are fully detached, broken blinds, marks and holes in the walls.. the list goes on. These are all since the first day I moved in. You can just tell they're saying everything you want to hear over the phone just to end the conversation, then you never hear back. They just don't care passed signing your agreement, take my word.

I had a great experience with this state agent. India was very kind and helpful on the phone and quickly booked a viewing for me. She was friendly and made everything easy. Highly recommend!

Kinga is firstly very friendly and approachable which an excellent characteristic. She is also very proactive and concentrates on detail when necessary. She reacts efficiently and double checks her work. Kinga also is very receptive to new information which proves a high capacity to learn. She has been very supportive and encouraging to my partner and I, and I’m grateful she is ready and willing to discuss any issues that arise in our process of securing a mortgage. An impressive young lady.

Chancellors have been very helpful in providing me with useful property information. Particularly George Giannoulis helped clear up many queries and replied promptly, allowing me to secure a tenancy.

India Allen, Senior Lettings Negotiator, from Chancellors in Abingdon, provided exceptional service and assistance throughout the entire letting process. Her expertise and dedication were evident as she guided us seamlessly through each step, addressing any concerns and ensuring a smooth transition. India's professionalism and attentiveness made our experience with Chancellors in Abingdon truly outstanding. Lali and Mark 9 May 2024

Sadly we were discouraged by many around not to use Chancellors as an agent when searching for a property - for reasons best known to them. To our greatest surprise of all the agents they have proved to be the best! They have been very prompt, easy to talk to and follow up really well. We have dealt with Caitlin and India and they have been very friendly and professional. I am glad we didn't listen to people!

⭐⭐⭐⭐⭐ I had an exceptional experience with Chancellor Estate Agent, and I must extend my gratitude to India, who went above and beyond to assist me. India's professionalism, knowledge, and genuine care made the entire process smooth and stress-free. I highly recommend Chancellor Estate Agent, especially with India's remarkable assistance. Thank you for your outstanding service!

Fantastic experience with chancellors Abingdon, Both George and India being so helpful, a very informative viewing with India, helpful and knowledgeable, George following up the viewing and making the rental ageement so smooth and easy, what an absolute efficient guy. Would definitely use again - thank you

I cannot speak highly enough of Chancellor Estate Agent, particularly thanks to India's remarkable support. From the moment I walked in, India's warmth and expertise shone through, making me feel confident and at ease. India's dedication to finding the perfect solution for me was truly impressive. Their attention to detail, patience, and proactive approach exceeded my expectations. Chancellor Estate Agent is fortunate to have India on their team, and I am incredibly grateful for their outstanding service. Highly recommended, especially if you're fortunate enough to work with India!

I would like to share my review following persistent solicitations for payment over the past week. An email, indicating a reduction in rent agreed upon with my landlord, was transmitted to the agency, and subsequently, a confirmation was sent to my email. However, unexpectedly, a month later, Abingdon Chancellors commenced sending emails and making phone calls, asserting that my rent had not been paid in full and that I owed them money. Despite my attempts to address the issue by forwarding the email containing the rent reduction, the problem persisted. Various individuals from the agency continued to contact me for several days, insisting that my rent was overdue, despite my explanations. The situation at this branch is chaotic, with a lack of knowledge evident among the staff. Eventually, after another phone call, I was redirected to the head office, where the issue was resolved, albeit without any apologies until I explicitly mentioned my intention to file an official complaint. It is unfair to subject individuals to persistent demands for payment when they are not in breach of their obligations. ps. Additionally, I would like to highlight that a significant portion of the reviews on Google is submitted by new customers who were pressured by the branch to provide a 5-star rating. This practice raises concerns about the authenticity and reliability of the reviews, as it may not accurately reflect the overall satisfaction of the clientele.